Privacy Policy

1. Introduction

Welcome to Schooldesk. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management software and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Student information (name, date of birth, contact details, academic records)
• Parent/guardian information (name, email, phone number, address)
• Staff information (name, designation, contact details, employment records)
• School administrative data (fees, attendance, academic schedules)
• Account credentials and authentication information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our school management services
• To process fee payments and financial transactions
• To send notifications, circulars, and important updates
• To generate reports and analytics for school administration
• To improve our services and user experience
• To comply with legal obligations and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Role-based access controls and authentication
• Regular security audits and updates
• Secure cloud infrastructure with automated backups
• IP restrictions and OTP authentication

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With authorized school administrators and staff
• With payment gateway providers for processing transactions
• When required by law or legal process
• To protect our rights, property, or safety

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain communications
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are designed for educational institutions. We collect student information only with proper authorization from parents/guardians and school administrators, in compliance with applicable child privacy laws.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. School data is retained according to institutional requirements and applicable regulations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.